Communication within a platform is not a luxury—it‘s a governance function. Whether internal, external, or cross-organisational, every exchange must happen within policy, within identity scope, and without exposure risk.
Mvine enables secure, audited communication flows that match the security posture of your platform. Result: Collaborate in real-time with users, partners, or citizens—without fragmenting tools, duplicating data, or breaching protocols.
Mvine‘s Communication Management layer embeds secure, identity-aware messaging, alerts, and support capabilities directly into portals, apps, and ecosystem services—ensuring every message is traceable, auditable, and permission-based.
Enable real-time chat between verified users, scoped by role, group, or asset context (e.g. “Discuss this document”, “Escalate this ticket”).
Push system-wide messages or segmented alerts (e.g. “Urgent update for all clinicians in Zone B”).
Contact administrators, account managers, or policy owners via intelligent routing with full visibility.
Facilitate discussion on assets, workflows, or service areas—with moderation rights and deletion governance.
Conversations persist across sessions. Enable or restrict access based on time, device, or credential strength.
Internal and external users stay informed, supported, and operational—without ever leaving the platform.
All communications linked to verified user identities (e.g. IDP, AD, passport scan). No guest or anonymous modes.
All messages encrypted, stored in compliance-ready environments, and governed by the same access policies as system content.
Messages triggered by system events (e.g. upload, approval, expiry) or user actions (e.g. support request, profile update).
Messages routed based on current session role, content access scope, and dynamic policy (e.g. “Only users tagged 'procurement' in CRM”).
Full message trails with timestamp, sender, recipient, and content hashes. Legal hold mode can be activated for investigations or disputes.
Enable fast, safe, and compliant communication between users, teams, and partners—whether embedded in your own portal or integrated with your existing systems.
