Benefits of Mobile Connect for digital service providers

• Low-friction authentication delivers better engagement with users
• Consistent user experience, with built-in privacy, engenders trust
• Single user ID delivers visibility of users across devices
• Extensive use cases – authentication is an essential part of everyday life (e.g. online log-ins, identification for call centres, picking up a delivery)
• Fewer false accounts, as it has to be a real person behind the phone
• Future-ready platform that will extend into context and rich user attributes
• Single set of APIs to reach all participating operators, reducing complexity and costs
• Consistent service reaching a global user base on any device
• More secure than passwords, as no database of passwords to steal

Benefits of Mobile Connect for Mobile Operators

Delight the end customer

• Solve consumers’ problems, such as remembering passwords and protecting privacy.
• Enhance reputation for service innovation

Build customer relevance

• Capture key position in digital services ecosystem
• Increase customer touch points by 10+/month

Improve customer insight

• Gain insight into online consumer requirements
• Enable personalised offers and innovation based on context

Unlock new value

• Strengthen digital service enablement business models
• Drive new direct and indirect revenues, as well as cost savings